Key Information

Mi-Swift Important Documents

Jan

18

Mi-Swift Important Documents

TERMS & CONDITIONS OF TRAVEL?

These Terms and Conditions apply to all bookings made and services offered through the Mi-Swift website and to bookings made by smartphone, online booking, email or any other communication mechanism.

Carriage of Goods
Mi Swift Ltd products and services are sold subject to the Carriage of Goods Act 1979
Conditions of Carriage
You acknowledge that Mi Swift Ltd engages contractors to perform services on its behalf and that services which you book using the website may be provided by those contractors. These terms and conditions will continue to apply in full where Mi Swift Ltd engages a contractor to provide services on its behalf.?Mi Swift Ltd or any of its contractors or agents may refuse carriage if you are under the influence of drugs or alcohol, or it is necessary for the safety or comfort of other passengers or for the protection of property.
Mi Swift Ltd undertakes to use its best efforts to carry you and your baggage within a reasonable time frame in accordance with the itinerary it issues you but does not guarantee to do so. You acknowledge in the event of any environmental �Acts of God� (earthquake, weather or any other naturally occurring emergency events) or operationally disruptive events (unforeseen traffic congestion, civil event disruption etc) arise, that - whilst employing its best efforts to deliver transport services to you during such events - Mi Swift Ltd may not be able to provide the timely delivery of such services to you. You acknowledge that should such unforeseen events arise, it is your sole responsibility to monitor such events and make changes to your travel plans with Mi Swift Ltd or other transport providers to mitigate any such risk these events present to your travel plans in accordance with the terms and conditions stated herein.?
Mi Swift Ltd may without notice substitute an alternative carrier or vehicle where it deems necessary.?
Smoking or the consumption of alcoholic beverages is not permitted on any of Mi Swift Limited�s vehicles or that of its contractors or agents.?No agent, contractor, servant or representative of Mi Swift Ltd has authority to alter, modify or waive any provision of these notices and conditions or Mi Swift Limited�s Conditions of Carriage.?
Product Types and Associated Special Conditions?
Mi Swift Ltd offers the following products, services and special conditions to its clients.?Shared Ride Services?
This service is an on demand, fixed price, door-to-door service where individually booked groups that are unknown to each other share the vehicle during their journey to or from an airport. A group is defined as one or more persons, known to each other, travelling together from the same pick-up point to the same drop-off location. Shared ride passengers may have paid according to the Mi Swift Ltd shared ride, fixed-price schedule or on a fixed price, �per group� charged basis. The pickup time for shared ride services may be up to 5 minutes prior or 5 minutes after the scheduled pickup time.?Vehicle Charter Service?This service is an on demand, fixed price, door-to-door service where a booked group hires the vehicle and for its use for the purposes of transfers, site visits, sightseeing, touring or other transport services.?Touring and Sightseeing Services?This is a non-transfer, exclusive service where you charter the vehicle for the purposes of touring and sightseeing. The breadth and scope of travel is as agreed between you and the Mi Swift Ltd booking agent or driver.?
Regional Transfer Services?
This service is a fixed price, door-to-door transfer service between regional locations, metropolitan cities, towns or airports.
Meet and Greet Services?
This is a service whereby Mi Swift Ltd personnel (staff or contracted personnel) station themselves at an appropriate prominent point at an airline terminal or other nominated public transport terminal and display your group name on a signboard in order to facilitate you connecting with your nominated transport service. Notwithstanding the best efforts of Mi Swift Ltd you and given the high passenger traffic volume in such terminals, Mi Swift Ltd makes no guarantee as to the efficacy of locating you during such Meet and Greet Services. If you do not make contact with your driver within 10 minutes of your pickup time you are required to contact Mi Swift Ltd on in order to facilitate the rendezvous with your driver.?
Ready Time at Pickup Point and Requirement and Contact
Requirements in the Event of Service No Show? For �Shared Ride� transfer pickups when you are travelling to an airport, you must be ready and positioned at your pickup point at scheduled pickup time. Failure to meet this report time may result in the delay or even cancellation of your service (depending on the extent of your lateness). In such circumstances Mi Swift Ltd will not refund the cost of your transfer or be liable for any costs, damages or losses arising from the delay or cancellation of your service.?Unacceptable Items?The following items should not be included in your baggage and Mi Swift Ltd accepts no liability for their damage or loss unless the items are identified to it and it has in writing accepted them for carriage:?
  • Jewellery, antiques or similar valuable items.
  • Any item of a fragile or brittle nature e.g. glassware.
  • Electrical or electronic components e.g. computers, camera equipment, personal electronic devices.
  • Any item that has insufficient packaging to withstand the normal circumstances and effects of carriage by road transport.
?Dangerous Goods Prohibited?For safety reasons, articles such as the following must not be carried in your baggage unless they have been advised in writing to Mi Swift Ltd and it has in writing accepted them for carriage:?
  • Loaded firearms.
  • Corrosive materials (such as alkalis, acids, wet cell batteries, mercury).
  • Explosives (fireworks and articles that are easily ignited).
  • Flammable liquids and solids (such as matches, lighters and heater fuels, flammable aerosols).
  • Poisonous, toxic, infectious substances.
  • Radioactive materials.
  • Compressed Gases (Deeply Refrigerated, Flammable, Non-flammable and Poisonous).
  • Other dangerous goods (such as offensive or noxious materials).
?Fares?Fares apply only for carriage from the designated pickup point to the designated drop-off point, unless otherwise expressly stated.You are responsible for applicable taxes or charges imposed by government, other authority or by the airport that are in effect on the date of travel.All fares paid by credit card through the smart phone app do not incur a payment transaction fee. ?However these fees:
  • Cancellation
  • Amendment
  • No Show Policy
?All booking cancellations will incur a minimum cancellation fee equating to $10 if cancelled within 5 Minutes of driver starting Job.If your pickup is off a flight at an airport and your flight arrival time has been changed (in which case Mi Swift Ltd will make its best efforts to meet your amended flight arrival time).Cancellation 24 hours prior to pick up time NO CHARGE.?Unaccompanied Minors?Mi Swift Ltd will not accept bookings for unaccompanied children less than 13 years of age. Any such children must be accompanied by an individual 18 years of age or more.?Animals?Service DogsService dogs are welcome on Mi Swift Limited vehicles. Please notify the presence of your service dog at the time you make your reservation.?Domestic PetsAll other small and small-medium sized domestic pets may be carried on Mi Swift Ltd vehicles .?Passenger Mobility?Passengers who require somebody to lift them on and off the vehicle must arrange for these services at their pick up and drop off points. For Health and Safety reasons, drivers are not permitted to participate in carrying passengers on and off the vehicle.?Extent of Liability?The total liability of Mi Swift Ltd or any of its contractors or agents for any cost, expense, loss or liability suffered or incurred by you or other person, whether as a result of willful default, negligence or otherwise, is limited to the lesser of:
  • Proven direct compensatory damages (which do not include, without limitation, loss of profit, revenue, saving or business or exemplary, indirect or consequential damages), or The amount paid by you for the product or service in respect of which such liability arises and this limitation shall apply to liability howsoever arising whether in contract or in tort or otherwise.
  • The liability of Mi Swift Limited for damages resulting by reason of the personal injury or death of a passenger may be excluded in accordance with the Accident Insurance Act 1998 and the Accident Insurance (Transitional Provisions) Act 2000.
  • If a customer acquires, or holds themselves out as acquiring, Mi Swift Ltd products or services for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. No other warranties either express or implied by law are made with respect to these services.
  • In any case of liability on the part of Mi Swift Ltd or any of their contractors arising from breach of contract, Mi Swift Ltd shall not be liable for damages or consequential loss to the customer or any other party arising from such breach. 


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